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Radio show set to change service delivery landscape

24 May 2023

The Directorate of Public Service Management (DPSM) has launched a radio programme to improve information dissemination and public service delivery as well as to empower civil servants and the public. 

Launching the programme on Tuesday, Minister for State President Mr Kabo Morwaeng said it would change the public sector service delivery landscape through robust and frequent engagement between the employer, civil service and the wider public. 

He said the programme, scheduled to air on DUMA FM every Tuesday between 6pm to 7pm, was conceptualised and realised through the collaborative efforts of the radio station, Keywealth Group and DPSM. 

“This is a clear example of what we can achieve through Public Private Partnership. As government we yearn for more of these private sector partnerships and gradual rolling back of government involvement,” he said. 

Minister Morwaeng said it was through such initiatives that the private sector could play a meaningful role to complement government job creation efforts. 

The real impact of the  programme would be felt by communities who would receive credible and informative public service opportunities. 

“This will in turn improve public confidence largely on account of the availability of digital and real-time platforms to air views and obtain expert clarity on service delivery issues,” he said. 

Minister Morwaeng said the initiative would also help in the attainment of Vision 2036 aspirations and fulfilment of government intentions to render efficient and effective service to citizens. 

DPSM director Ms Gaone Macholo said the programme was aimed at informing and educating the public about service delivery in government as well as human resource-related matters. 

The programme would afford all ministries and independent agencies the opportunity for interacting with the general public on their services and programmes. 

‘The radio programme will be live discussions which are thought-provoking and relating to people practice issues such as productivity, performances, morale and mindset change,” she said. 

Ms Macholo said the programme targeted both civil servants and the general public. 

Duma FM station manager Mr Donald Seberane said they were delighted to air the DPSM radio show.

He said the radio station, which had a wide listenership in Botswana, prided itself in educating, informing and creating a dialogue that changed people’s lives and accommodating all  views. 

DUMA FM always made sure that people learnt from its programmes and was careful not to step on listener’s toes or cause national panic, he said.

Keywealth Group managing director Mr Mogomotsi France said his 9-year-old  company offered services such as investment and financial planning. 

He said the aim was to improve the lives of Batswana and communities. Ends

Source : BOPA

Author : BOPA

Location : Gaborone

Event : Launch

Date : 24 May 2023