29 Aug 2017

Botswana Medical Aid (BoMaid) society has been awarded a Titanium Award in recognition of its excellent healthcare service to its membership.

This was revealed by BoMaid sales and marketing manager, Ms Beulah Mapitse, during a press conference, on August 28.

The award, Ms Mapitse said BoMaid scooped at the 18th Board of Healthcare Funders of Southern Africa (BHF) conference that was held in Cape Town recently.

The Titanium awards meant to recognise and celebrate excellence in the healthcare sector, she said were among the highlights of the conference.

To qualify for the coveted award for Service to Membership in the Open Medical Schemes category, Ms Mapitse said BoMaid satisfied the set criteria, which looked at the scheme’s; annual membership growth, benefit plan options, annual benefit enhancements, annual subscription rate increases, customer satisfaction index, solvency ratios and health governance.

“The awards acknowledge value and contribution of regional industry players being; medical aid schemes, administrators, managed care organisations, hospital groups, healthcare journalists, advisory services and individual professionals,” she said.

Further, in a press release from BoMaid, chief operations officer of BoMaid, Dr Lorato Mangadi, says the award confirmed the scheme’s commitment to act in the best interest of its members at all times and to deliver on its brand promise.

“This achievement is a culmination of many years of visionary leadership and a dedicated team of employees. We thank our valued members and strategic partners for without them the scheme would not be where it is today,” she said.

Dr Mangadi also thanked BHF for availing the platform of recognition and celebration, adding that the achievement highlighted healthcare excellence at a national level ‘and as a proudly Botswana brand we are ecstatic to have received this prestigious award.’

BoMaid principal officer, Mr Moraki Mokgosana, as stated in the release, commended his staff for the hard work and vowed to keep ensuring the scheme maintained providing the highest quality service solutions for its members.  

“This award means a lot to us as it serves as a testament to the hard work that the team has been putting in. It also reflects our commitment to providing innovative health service solutions for our members,” added Mr Mokgosana.

In pursuit of improving the health and wellness of its members, the scheme currently seeks to integrate wellness benefits into its current product offering through innovative solutions to enhance customer experience.

Additionally, the scheme also continues to enjoy steady growth of its membership base and places emphasis on going beyond being a health funder to being a health partner. ENDS