24 Feb 2019

Princess Marina Hospital is deeply concerned about continued abuse of staff members while on duty by members of the public seeking medical attention at the hospital.

According to a press statement from the hospital, they have reported cases of assault to Central Police Station.

Chief communications and PR officer Mr Donnell Kutlapye said despite numerous pleas through various communication mediums, staff continues to be harassed while on duty by customers.

He said recently a nurse was beaten up by a patient while trying to assist him.

While others have been verbally abused, spewed on, manhandled, others shad been exually harassed.

Therefore, he called on the public to desist from such acts or they would be denied the service they need.

“Public members have to exercise restraint so that our staff can carry on with their duties diligently without fear,” he said.

He noted that in cases where customers are not happy with service rendered they have to go through the right channels of communication. He further requests all seeking medical services to do that with Botho.

Mr Kutlapye also reminded the public that public health facility users have rights that come with responsibilities, two of which include cooperating with personnel of such facilities and observing any rules concerning the organisation and operation of such health establishment as well as respecting the rights and susceptibilities of other patients, clients and staff. Ends