26 Feb 2017

In its continued efforts and desire to provide customers with innovative and market leading products and services, Orange Botswana has introduced to the market a new service that enables subscribers to buy airtime for pre-paid numbers directly from Orange money accounts.

Foundation and public relations manager, Ms Boga Chilinde-Masebu  says in a press release that the new service is another way in which Orange continues to offer its customers convenience at their fingertips.  

“What’s more, the receiver (that is the number being recharged) will also get to enjoy the same airtime benefits as Orange Money subscribers such as on-net bonus, and/or any other airtime promotion that may apply,” says the release.

“Not everyone always has the means to provide for themselves. So with this service Orange Money enables its subscribers to provide for their loved ones when they need it most,” she says. Since its launch, Ms Chilinde-Masebu says feedback from customers has been positive with customers who have tried the service loving it and applauding the company’s efforts with the new convenient service.

So far, she says the response from the market is positive, with a number of customers saying ‘it’s long overdue and they are happy it’s finally here.

“This tells us we’re even winning back some customers who may have left Orange because we could not offer this service before,” she adds. The release further says with the introduction of this new service, Orange is expecting to see growth in the uptake and is also looking to receive even more positive feedback from subscribers.

Moreover, Ms Chilinde-Masebu says Orange has a lot in store for its subscribers, “so they can watch the space, because there is plenty of good stuff coming their way.” ENDS