16 Dec 2025

Water Utilities Corporation (WUC) customers have until February 28, 2026 to settle their outstanding bills under the second phase of the water amnesty campaign that targets residential homes and businesses.
Delivering a statement in Parliament on Friday, the Minister of Water and Human Settlements, Mr Onneetse Ramogapi, said through the campaign that started December 8, customers would qualify to be connected to the new Smart Prepaid Meters once their bills were settled.
He further noted that the corporation would also take the opportunity to educate customers about the importance of paying their water bills, as water was a source of life.
Also the second addition campaign would target residential homes and businesses that pay P2 000 or less for water bills, as well as churches and non-governmental organisations. Mr Ramogapi said government departments, councils, and state-owned enterprises were excluded, as well as banks.
All WUC customers who previously registered under the programme’s first phase but failed to pay will be given an opportunity to do so, Mr Ramogapi explained.
To be eligible for debt amnesty, business and domestic customers would be expected to pay the balance of the Resultant Balance in full, or a minimum of 50 per cent deposit at application.
They would also be expected to complete payment plan forms, where payment plans are applicable, and customers would only benefit from the debt amnesty if they apply and pay the requisite amounts within the agreed periods.
Minister Ramogapi said disconnected accounts would be reconnected upon payment of the initial 50 per cent of the discounted balance, plus 50 per cent of the requisite new debt balance.
He explained that customers on Debt Amnesty Campaign payment plans would be expected to pay the agreed monthly payment plan amount, plus monthly bills during the campaign period.
Kanye East MP, Mr Prince Mosanana, appreciated the project’s second phase of the amnesty, noting that most of the water bills were a result of backyard gardens during the previous administration.
 Shashe West MP, Mr Jeremiah Frenzel, also thanked the minister for the water amnesty phase two programme, saying it showed that the government cared about its people.
Letsweletau-Lephephe MP, Mr Tshenolo Bogatsu, requested the minister to have a temporary office for areas such as Kopong, where there was nowhere to pay for the water bills under the amnesty.
On smart meters, he said the government had not yet expanded the programme to other areas, adding that it started in Ramotswa, Gaborone, Tloweng, and Mogoditshane, where over 90 per cent of households were already connected. ENDS