14 Nov 2023

Legal Guard has turned a new leaf, rebranding itself as Insure Guard, introducing new products that come with the new phase. Unveiling the new brand and products in Gaborone last week, Insure Guard Managing Director, Ms Kgomotso Ratlhaga, said they were among the 12 short-term insurance underwriters, hence under the Motor Guard they were bringing the first Botswana warranty cover for motor products.

Ms Ratlhaga said they were bringing tyres and rims alongside scratch and dents under the Motor Guard products as well as warranty.

 She said they are also bringing the Panic Button, which covers 72 000 of their clients, It is connected through a computer application which operates through smart phones. She further said the panic button is connected to the call centre and it includes legal services of a lawyer.

She said they are supported by 42 law firms across the country. She said the innovation was meant to address cases of Gender-Based Violence (GBV). They will introduce Commercial Guard while commercial insurance already exists in the market. She said what sets them apart was combining the business legal with the commercial legal.

Ms Ratlhaga said they introduced the Angel Guard, which provides roadside assistance and home assist. She also introduced the Telematrics Motor Guard insurance.

She said it is a user-based insurance, which started on the Motor Guard which could be bought as pay as you drive and or pay as you behave depending on whether the client was a man or a woman.

She also said depending on behaviour, clients got either adjusted or loaded premium. Ms Ratlhaga said they built capacity from legal experiense.

For his part, the Claims Manager, Mr Obakeng Chabata, said they were at the crossroads of innovation and insurance, where history meets the future and the ordinary transformed to the extraordinary.

 Mr Chabata said the moment was revolutionary and promised to change how insurance was perceived in Botswana.

He said in the era of rapid change and disruptive technologies, the need for change has never been more pressing. He said the insurance landscape, once bound by tradition, stood ready to be reinvented.  ENDS