27 Feb 2023

Trident Holdings has recently hosted what the company termed Caterers’ Day for different players in the tourism industry as a morale booster after enduring the harsh impacts of the COVID-19 pandemic.

From suppliers, customers, hospitality, financing institutions and everyone involved in the industry, these people work hard and deserve to be appreciated and Trident Holdings just had to bring them together to cement their relationship post the pandemic.

The atmosphere displayed the value of interaction as different stakeholders showcased their products and services.

Stakeholders clearly enjoyed  the day and their interaction with one another was never to be understated as Trident Holdings strived to strengthen their bond and at the same time give them opportunity to build rapport.

In an interview on the sidelines of the Caterers’ Day, the company’s sales team lead in catering, Ms Tebogo Mpiping explained that the event was the first of its kind and they chose Maun as a host because it was a tourism attraction and headquarters of the Ngami administration.

Ms Mpiping said the event targeted the hospitality industry, street vendors and catering services as they had been negatively affected by the COVID-19 pandemic.

“Through this event, we just wanted to resuscitate the economic climate as well as give stakeholders an opportunity to showcase their products and services. 

We also wanted customers to appreciate where they could easily access products of their interest to sustain their operations as well as enhance reputation,” she said.

For his part, Maun sales representative, Mr Otsile Ofentse said the event allowed them together with other exhibitors to reach a large audience and promote their products and services.

Mr Ofentse added that through the event, they aimed to bring services closer to their customers for them to appreciate what was offered in the market.

In addition, he said they wanted feedback from customers so that they could improve their services and supply products that matched the market.

“Our customers have been travelling long distances to procure some products or equipment and this event aimed to bridge the gap and meet our customers’ needs. 

We had the platform to interact and now we know what catering range our customers need in the market,” he said, adding that their plan was now to host the event annually. ends